To ensure that your artwork is printed correctly, on time and on budget, please ensure you read our artwork setup guidelines.

If you are still unsure whether you file is set up correctly or have any questions please send an email to contactus@ratpackgroup.com.au and we will be able to answer all your questions.

Pricing for the products is for 1 version/design. For multiple variations, a new product will need to be added for each version/design. 

Disclaimer: It is your responsibility to check and approve the artwork that you submit. We do not accept responsibility for any spelling, grammar, date, punctuation errors or suitability of colours. Artwork that you supply will be printed as is. 

Your computers screen colours may not be accurate: please check your CMYK specifications. We predominately print in a CMYK printing process and as such, there will be a colour shift from what is displayed on your RGB computer monitor. 

There may be a slight colour shift from print run to print run, due to factors such as humidity, coatings, inherent stock variations and the print process. Unfortunately, this is out of our control and can not always be helped.

Any files received in any other colour format (I.E RGB, Pantone, Spot Colour, HSB) will still be printed and may not reproduce as to your expectations. Please ensure that your artwork is supplied in the colour format CMYK unless advised otherwise by us. 

You may upload jpg,jpeg,gif,png,eps,ai,pdf,zip,tar,rar,cdr,psd,svg images. File should not be larger than 50MB in size.
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